Cookie policy

This Cookie Policy applies to all visitors, and clients who access or interact with the websites, platforms, and self-service portals operated by Torena (“Company”), including but not limited to www.torena.lt, www.torena.eu, login.e-data.lt, client.e-data.lt, domain.e-data.lt, and hosting.e-data.lt. The policy covers all cases where cookies may be stored or accessed in relation to browsing, service ordering, authentication, or interaction with the Company’s online services.

The purpose of this Cookie Policy is to inform visitors, and clients about the use of cookies on the Company’s websites and online services. This includes the types of cookies used, their purposes, storage duration, and how cookies can be managed, restricted, or deleted. The Policy also aims to ensure transparency regarding how cookies may impact personal data processing and to support compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

The use of cookies may constitute the processing of personal data if cookies identify or relate to an identifiable individual. The legal basis for using cookies depends on their purpose:

• cookies that are technically necessary for the functioning of websites and systems are used under the Company’s legitimate interest to ensure service availability, security, and continuity (GDPR Article 6(1)(f)).
• cookies that are not strictly necessary, such as analytics or third-party tracking tools, are used only with the user’s explicit consent, in accordance with the GDPR.

Consent is obtained via a cookie banner or preference center, where users can adjust their choices at any time.

The Company uses the following categories of cookies on its websites and platforms. These categories reflect the functional purpose of each cookie, regardless of the legal basis on which they are used:

• Strictly Necessary Cookies
  • these cookies are essential for the proper functioning of websites and online services. They enable core features such as secure login, session management, and protection against CSRF attacks. Without them, key functions may not work.
• Analytical Cookies
  • these cookies collect anonymous statistical data about how visitors use the website. They help us understand user behavior, identify popular content, and improve site performance. These cookies are not required for functionality and are only used if the user consents.

Name	Purpose	Duration	Website
_e-data_www_session	Maintains user login session. Enables authentication and session continuity in the self-service platform	Session	www.torena.lt, www.torena.eu
_e-data_login_session			login.e-data.lt
_e-data_client_session			client.e-data.lt
_e-data_domain_session			domain.e-data.lt
_e-data_hosting_session			hosting.e-data.lt

You can manage, restrict, or delete cookies at any time through your browser settings. Most web browsers allow you to:

• view cookies stored on your device.
• delete all or specific cookies.
• block cookies by default or receive a warning before accepting them.

Please note that disabling strictly necessary cookies (such as session management or security-related cookies) may result in limited functionality of our websites or prevent you from logging in to self-service systems.

Where applicable, we also provide a cookie banner or preferences panel, allowing you to manage your consent choices for non-essential cookies (e.g., analytics). You can change or withdraw your consent at any time.

The Company reserves the right to update or modify this Cookie Policy at any time. Updates may be made to reflect changes in legal requirements, internal processes, or service development. The latest version of this policy is always published on the Company’s websites.

By ordering new services or extending existing ones, you confirm that you have read and agree to the contents of this policy and its future amendments.